Solutions
Introduction to Solutions
This article introduces the concept or solutions and explains their role in Timebook's ecosystem.
Solutions are a component of the Delivery module which is not available in the low-tier plans. If you don't see the Solutions tab in the navigator, please contact your workplace owner to adjust the plan.
Solutions bridge the gap between opportunities and work delegation by providing product managers with evidence which facilitates decision making.
In Timebook, solutions are the result of the product discovery process:
first, you collect insights from customer data
then you create opportunities from selected insights, i.e. potential areas of development
once you decide which opportunity to pursue, you can generate a solution: ideas and suggestions which can be broken down into actual work
Creating solutions
Solutions can be created in two ways: manually or directly from the opportunity using Timebook's AI.
To fully utilize capabilities of Timebook, we suggest using AI generation from the opportunity card.
Creating manually
To create a solution manually:
click the global
+button from the sidebar navigatoruse the add button from the Solutions view
or click the button on the opportunity card
Generating with Timebook AI
Once you have know which opportunity to escalate, you can use Timebook to analyze the data and propose a solution that will help you delegate the tasks for your team.
Go to the selected opportunity and change its status to different than 'Draft'.
A dedicated button will appear in the solutions placeholder. Click to generate the solution with Timebook's AI.
Timebook will generate 3 proposals of solutions to the problem stated in the opportunity. The next them is reviewing them and deciding which one to pursue.
Solution overiew
Each solution contains of several fully customizable sections.
Section 1: RICE score
The RICE score lets you set Reach, Impact, Confidence, and Effort. These parameters help estimate the feasibility of the solution according to the following formula:
The table below explains how RICE estimation works:
Reach
Few (1), Some (2), Many (3), Most (4), All (5)
How large a share of your users will this affect in the next quarter?
Impact
Minimal (0.25), Low (0.5), Medium (1), High (3), Massive (5)
When someone encounters this, how much does it change their experience or move your goal? Medium means noticeable. High means significant. Massive means game-changing.
Confidence
Moonshot (25%), Low (50%), Medium (75%), High (100%)
How much evidence do you have? High = backed by data or strong signals. Medium = informed assumption. Low = mostly intuition. Moonshot = pure bet.
Effort
Small (1), Medium (2), Large (3), Massive (5)
Total work across all people and disciplines. Small = a few days. Medium = a few weeks. Large = a month or more. Massive = a quarter-sized commitment.
Section 2: Linked opportunity
The opportunity linked to the solution by the user with the summary of the problem and desired outcome.
Section 3: Description
Description holds the results of problem analysis. If done via the AI it holds the following sections:
Overview & Alignment – a summary of the problem with information how the proposed solution can help you solve it.
The Hypothesis – the source of the problem statement derived from the opportunity's host insight.
Scope of Work (User stories) – ideas of solutions profiled by personas whom the problem might concern.
Feasibility & Complexity – technical and business considerations contributing to the overall complexity of the solution.
Strategic Trade-offs – a list of direct pros and cons towards and against the proposed solution.
Section 4: Delivery
The delivery sections lets you create, manage and track work items for your team – the actual delivery phase based on the solution's details.
Depending on your plan, the solution can be sent to a third-party delivery tool, or act as a container for tasks in Timebook, similar to projects.
Section 5: Updates
The updates section lets you add comments and discuss the solution with your team. The latest update is displayed at the top of the solution page.
Browsing solutions
The Solutions tab lets you browse and manage all solutions in your product space. Depending on your preference, you can view them as a list, a timeline chart, or a Kanban board.
Below you can see the timeline which provides information on current status, number of assigned work items, risk, and calendar with marked time frames derived from the work items estimation settings.
You can change the layout and apply grouping and filtering in the 'Manage view tab'.
Here's an example look for solutions in timeline mode:
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