# Solutions

## Introduction to Solutions

{% hint style="success" %}
This article introduces the concept or solutions and explains their role in Timebook's ecosystem.
{% endhint %}

{% hint style="info" %}
Solutions are a component of the Delivery module which is not available in the low-tier plans.  If you don't see the Solutions tab in the navigator, please contact your workplace owner to adjust the plan.
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Solutions bridge the gap between opportunities and work delegation by providing product managers with evidence which facilitates decision making.

In Timebook, solutions are the result of the product discovery process:

* first, you collect [insights](https://help.timebook.ai/hc/get-started/discovery/insights) from customer data
* then you create [opportunities](https://help.timebook.ai/hc/get-started/discovery/opportunities) from selected insights, i.e. potential areas of development
* once you decide which opportunity to pursue, you can generate a solution: ideas and suggestions which can be broken down into actual work
* the last step is sending the solution to the selected delivery tool, such as [Linear](https://help.timebook.ai/hc/integrations/linear) or [Jira](https://help.timebook.ai/hc/integrations/jira)

## Creating solutions

Solutions can be created in two ways: manually or directly from the opportunity using Timebook's AI.

{% hint style="success" %}
To fully utilize capabilities of Timebook, we suggest using AI generation from the opportunity card.
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### Creating manually

To create a solution manually:

* click the global `+` button from the sidebar navigator
* use the add button from the Solutions view
* or click the button on the opportunity card

{% tabs %}
{% tab title="Navigator" %}

<div align="left"><figure><img src="https://3284049081-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCMXgzPoiE4UXP4jn6B8%2Fuploads%2FFsVStvWeAHH09lrhnBad%2Fsolutions-1.png?alt=media&#x26;token=ee05f1b0-188d-4bf4-bacd-e38dd971d6dd" alt="" width="563"><figcaption><p>Adding from sidebar navigator</p></figcaption></figure></div>
{% endtab %}

{% tab title="Solutions view" %}

<figure><img src="https://3284049081-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCMXgzPoiE4UXP4jn6B8%2Fuploads%2FsBBhL26YrhIT0fpxXBy6%2Fsolutions-2.png?alt=media&#x26;token=b23c3579-8149-4e12-9f7f-7741f7df9733" alt=""><figcaption><p>Adding from Solutions view</p></figcaption></figure>
{% endtab %}

{% tab title="Opportunity view" %}

<div align="left"><figure><img src="https://3284049081-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCMXgzPoiE4UXP4jn6B8%2Fuploads%2F6V8gki6y6yuRKrlTBlHF%2Fsolutions-3.png?alt=media&#x26;token=7831d263-ba0a-44b1-9223-322378cc8688" alt="" width="563"><figcaption><p>Adding from opportunity view</p></figcaption></figure></div>
{% endtab %}
{% endtabs %}

### Generating with Timebook AI

Once you have know which opportunity to escalate, you can use Timebook to analyze the data and propose a solution that will help you delegate the tasks for your team.

{% stepper %}
{% step %}
Go to the selected opportunity and change its status to different than 'Draft'.
{% endstep %}

{% step %}
A dedicated button will appear in the solutions placeholder. Click to generate the solution with Timebook's AI.

<div align="left"><figure><img src="https://3284049081-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCMXgzPoiE4UXP4jn6B8%2Fuploads%2FHiSfqxBCVy2qtE32Y5mS%2FCleanShot%202026-03-13%20at%2014.39.43%402x.png?alt=media&#x26;token=e1d7003a-1b6b-4b95-8d2c-fcbd5e3f39e6" alt="" width="563"><figcaption><p>Generating solution with AI</p></figcaption></figure></div>
{% endstep %}

{% step %}
Timebook will generate 3 proposals of solutions to the problem stated in the opportunity. The next them is reviewing them and deciding which one to pursue.

<div align="left"><figure><img src="https://3284049081-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCMXgzPoiE4UXP4jn6B8%2Fuploads%2FahQIg7Ho9loRYGC7roiR%2FCleanShot%202026-03-13%20at%2016.16.22%402x.png?alt=media&#x26;token=fbb30295-5ae9-4350-a375-2ddaf46350b3" alt="" width="563"><figcaption><p>Generated solutions on opportunity view</p></figcaption></figure></div>
{% endstep %}
{% endstepper %}

## Solution overiew

Each solution contains of several fully customizable sections.

### Section 1: RICE score

The RICE score lets you set **Reach**, **Impact**, **Confidence**, and **Effort**. These parameters help estimate the feasibility of the solution according to the following formula:

$$
\left( \frac{\text{Reach} \times \text{Impact} \times \text{Confidence}}{\text{Effort}} \right)\times 2
$$

<div align="center"><figure><img src="https://3284049081-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCMXgzPoiE4UXP4jn6B8%2Fuploads%2FfcmLUB4w1J5dQlAcZrzR%2FCleanShot%202026-03-13%20at%2018.37.37%402x.png?alt=media&#x26;token=ef9470f9-55ff-4595-bff0-6df5f8966b69" alt="" width="375"><figcaption><p>RICE scoring system</p></figcaption></figure></div>

The table below explains how RICE estimation works:

| **Reach**      | Few (1), Some (2), Many (3), Most (4), All (5)               | How large a share of your users will this affect in the next quarter?                                                                                                   |
| -------------- | ------------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Impact**     | Minimal (0.25), Low (0.5), Medium (1), High (3), Massive (5) | When someone encounters this, how much does it change their experience or move your goal? Medium means noticeable. High means significant. Massive means game-changing. |
| **Confidence** | Moonshot (25%), Low (50%), Medium (75%), High (100%)         | How much evidence do you have? High = backed by data or strong signals. Medium = informed assumption. Low = mostly intuition. Moonshot = pure bet.                      |
| **Effort**     | Small (1), Medium (2), Large (3), Massive (5)                | Total work across all people and disciplines. Small = a few days. Medium = a few weeks. Large = a month or more. Massive = a quarter-sized commitment.                  |

### Section 2: Linked opportunity

The opportunity linked to the solution by the user with the summary of the problem and desired outcome.

<figure><img src="https://3284049081-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCMXgzPoiE4UXP4jn6B8%2Fuploads%2FmioK3JutbALOOkfWS8Kh%2FCleanShot%202026-03-20%20at%2010.54.53%402x.png?alt=media&#x26;token=2570cf4e-a445-4a96-aa6d-5718a2d502bd" alt="" width="563"><figcaption><p>Parent opportunity of solution</p></figcaption></figure>

### Section 3: Description

Description holds the results of problem analysis. If done via the AI it holds the following sections:

* **Overview & Alignment** – a summary of the problem with information how the proposed solution can help you solve it.
* **The Hypothesis** – the source of the problem statement derived from the opportunity's host insight.
* **Scope of Work (User stories)** – ideas of solutions profiled by personas whom the problem might concern.
* **Feasibility & Complexity** – technical and business considerations contributing to the overall complexity of the solution.
* **Strategic Trade-offs** – a list of direct pros and cons towards and against the proposed solution.

<figure><img src="https://3284049081-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCMXgzPoiE4UXP4jn6B8%2Fuploads%2FfMZNxCdVNTlU4RX4LX07%2Fimage.png?alt=media&#x26;token=7f6b6590-3506-428c-9497-a79359acfdd3" alt="" width="563"><figcaption><p>Description with problem analysis</p></figcaption></figure>

### Section 4: Delivery

The delivery sections lets you create, manage and track work items for your team – the actual delivery phase based on the solution's details.

{% hint style="info" %}
Depending on your plan, the solution can be sent to a third-party delivery tool, or act as a container for tasks in Timebook, similar to [projects](https://help.timebook.ai/hc/get-started/delivery/solutions).
{% endhint %}

<figure><img src="https://3284049081-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCMXgzPoiE4UXP4jn6B8%2Fuploads%2F3hh1SbPGwuFpPju4M1rj%2FCleanShot%202026-03-20%20at%2015.14.31%402x.png?alt=media&#x26;token=6b81e6a4-744f-404d-8264-9abcfebffd5f" alt="" width="563"><figcaption><p>Work items attached to solution</p></figcaption></figure>

### Section 5: Updates

The updates section lets you add comments and discuss the solution with your team. The latest update is displayed at the top of the solution page.

***

## Browsing solutions

The **Solutions** tab lets you browse and manage all solutions in your product space. Depending on your preference, you can view them as a list, a timeline chart, or a Kanban board.

Below you can see the **timeline** which provides information on current status, number of assigned work items, risk, and calendar with marked time frames derived from the work items estimation settings.

{% hint style="info" %}
You can change the layout and apply grouping and filtering in the 'Manage view tab'.
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Here's an example look for solutions in timeline mode:

{% tabs %}
{% tab title="Light Mode" %}

<figure><img src="https://3284049081-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCMXgzPoiE4UXP4jn6B8%2Fuploads%2F72LAdaj8ZCREDVGP8hQy%2FCleanShot%202026-03-13%20at%2018.02.01%402x.png?alt=media&#x26;token=e41fb439-91fe-4587-8943-f82fd2653f51" alt=""><figcaption><p>Solutions: Timeline view (Light mode)</p></figcaption></figure>
{% endtab %}

{% tab title="Dark Mode" %}

<figure><img src="https://3284049081-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCMXgzPoiE4UXP4jn6B8%2Fuploads%2FrlvqqvwG66JxAgggIHDl%2Fsolution-proposal-dark.png?alt=media&#x26;token=d1a48a5f-51d7-4bd1-8f53-40204207fe9c" alt=""><figcaption><p>Solutions: Timeline view (Dark mode)</p></figcaption></figure>

{% endtab %}
{% endtabs %}
