# Slack

Slack is a messaging platform designed for teams and businesses to communicate and collaborate in real-time. It offers channels for organized discussions, direct messaging, and integrations with various tools to streamline workflows.

The integration with Slack is beneficial for Timebook Workplace members both on the individual and Team[^1] level:

* You can push your personal Timebook notifications to Slack after enabling the integration in the \[**Preferences**] module in Timebook. For more information, see [https://github.com/TimebookDev/gitbook-prod/blob/master/integrations/slack/broken-reference/README.md](https://github.com/TimebookDev/gitbook-prod/blob/master/integrations/slack/broken-reference/README.md "mention")
* Your Team can convert messages from an integrated Slack channel into Tickets[^2], which will appear directly in the Team’s Inbox in Timebook. Additionally, replies to these Slack messages will show as comments to their corresponding Tickets.

{% hint style="warning" %}
Before enabling the features above for yourself or your Team, the Timebook-Slack integration must be set up for the entire Workplace. See below to learn more about it.
{% endhint %}

To integrate a Timebook Workplace with Slack:

{% embed url="<https://go.screenpal.com/watch/cTn2lYnhveB>" %}
This is how you enable Workplace-wide integration with Slack.
{% endembed %}

> 1. Click the dropdown next to your Workplace’s name in the top-left corner.
> 2. From the resulting menu, select \[**Workplace settings**] and open the \[**Integrations**] section from the menu on the left.
> 3. Open the \[**Slack**] tab and enable the \[**Add Slack workspace URL**] toggle.
> 4. Enter the URL address of your Slack workspace and confirm by pressing \[**Integrate**].
> 5. Follow the on-screen instructions on the Slack website and click \[**Allow**] to confirm.
> 6. The Timebook-Slack integration is now complete. The Timebook companion app is added to the Slack workspace you selected.

{% hint style="info" %}
After the Workplace-level integration with Slack is enabled, you can proceed and enable Slack-related features for yourself in [https://github.com/TimebookDev/gitbook-prod/blob/master/integrations/slack/broken-reference/README.md](https://github.com/TimebookDev/gitbook-prod/blob/master/integrations/slack/broken-reference/README.md "mention") or your Team using [Inbox settings](/hc/product-guide/team-settings/inbox-settings.md)
{% endhint %}

***

## Related articles

[Workplace settings](/hc/product-guide/workplace-settings.md)

[https://github.com/TimebookDev/gitbook-prod/blob/master/integrations/slack/broken-reference/README.md](https://github.com/TimebookDev/gitbook-prod/blob/master/integrations/slack/broken-reference/README.md "mention")

[Team settings](/hc/product-guide/team-settings.md)

[^1]: A **Team** is a key structural element of every Timebook Workplace. Each Team gives you a platform to manage work and collaborate with others using shared resources. For more information, see [Broken mention](broken://pages/QbXiEeUhBL6iBL35OuIB)

[^2]: **Tickets** are Timebook objects designed for tracking and managing user feedback, requests, and bug reports, making it easy to capture insights and turn them into actionable tasks. For more information, see [Feedback](/hc/product-guide/core-concepts-and-objects/research-and-planning-objects/ticket.md)


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