Issue #51 (November 6, 2025)

Versions 25.10.4

New feature

Zapier integration – the new integration lets you create tickets in Timebook by calling action from Zapier, a popular if-this-then-that application. It's another one in the series of integrations designed to streamline the product discovery workflow, alongside Linear and Jira.

Please mind the feature is in beta state and requires activation in the workplace by the Timebook team.

For example, you can create a zap that will forward an email from your support software to Timebook and escalate it into a feedback ticket simply on a previously selected condition, such as

Zap configuration screen for Crisp support system and Timebook.

The integration automatically populates the ticket title, description, and email address of the contact, sets the severity level, and assigns it to the selected team.

We're going to add more triggers as the software evolves.

Configuration

The integration is configured per user and requires:

1. Having an active team with the feedback module activated in Timebook.

2. Activating Zapier globally in Timebook's workplace settings

3. Activating Zapier in Timebook's user settings. The action will generate an API key.

4. Pasting the key to Zapier when prompted upon selecting Timebook as a step.

Once done, you can add Timebook to your Zapier's workflows.

Timebook app configuration in Zapier

Read full instructions on configuring Zapier integration in Timebook.

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Improvements

• You can now add tags when creating a new contact or company entry

• Comments can now be resolved by anyone

• Added read-read only mode for pages and wikis in products

Bug Fixes

• Fixed incorrect linking for integration items in team settings

• Fixed and unified ticket watcher notifications

• Grouping opportunities by source insights on the workplace level no longer produces a 500 error

• Editing company with an empty email address no longer fails with a 400 error